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Why is there always a line at Chick Fil A?

Because they hire talent, not people. Talent defined by character, competency, and chemistry. From hiring to on-boarding to the stewardship of the talent. 

If you are looking for a great book on culture, I highly recommend Bet O...

Often when I conduct workshops or give presentations, I ask the participants to make a commitment. A public display of commitment is powerful. A public commitment says to your coworkers that you can hold me accountable for this activity. I try to guide them to make spe...

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My First Book - Selling Safety, Lessons From a Former Front Line Supervisor

January 11, 2020

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September 30, 2019

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